Troubleshooting steps
Remove from messaging list, respect unsubscribe requests, update contact list
API Error Codes
21608 – Unsubscribed Recipient
Recipient has unsubscribed
Details
The recipient has unsubscribed from receiving messages.
Error typeerror
MeaningUnsubscribed
Typical causesRecipient opted out, STOP keyword used, manual unsubscribe
SolutionsRemove from messaging list, respect unsubscribe requests, update contact list
Severitylow
Catalog references
Where this appears
Twilio21608
Utilities
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FAQ
Common questions
Can I still message them?
No, you cannot message unsubscribed recipients. Remove them from your messaging list.
Community
Discussion & Experiences
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