Troubleshooting steps
Check drive unit, verify motor operation, test control board, contact service
Elevator Error Codes
E003 – Motor Drive Error
Motor drive system error
Details
An error has been detected in the elevator motor drive system.
Error typeerror
MeaningMotor drive error
Typical causesDrive unit failure, motor fault, control board issue
SolutionsCheck drive unit, verify motor operation, test control board, contact service
Severitycritical
Catalog references
Where this appears
OtisE003
Utilities
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FAQ
Common questions
Is the elevator stuck?
Motor drive errors can cause elevator to stop. Contact service immediately if elevator is in use.
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